| Refunds |
| If you are not satisfied with the product, you are entitled to a full refund within 10 business days of receiving your purchase |
| In order to do so, contact us by e-mail at:
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asking for our AUTHORIZATION to give the product back. You will receive an e- mail within the following 24/ 48 hours to inform you of your Claim Number and instructions to return the product. |
| Shipping to our warehouse will be at your expense. It will not be received if it hasn’t been previously paid. |
| Once we have received and checked the product you will receive a complete refund immediately. |
| This guarantee does NOT apply to custom made products. |
| Exchange Policy |
| If you request an exchange within 30 days of receiving the product, you will have to get a previous AUTHORIZATION by e-mail to
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and refering us the problem that has been detected. |
| Shipping to our warehouse will be at your expense exclusively and our company will not accept it if it has not been previously paid. |
| Shipping of the new product will be at our expense exclusively. |
| If we verify that the product that has been changed has a quality or finishing defect, your shipment costs will be credited to you for future purchases. |
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